A clear Return & Refund Policy is the fastest way to build the “Trust” in Trust Line Brands. Since you are selling across diverse categories like Electronics and Kitchenware, the policy needs to be professional and fair.

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Return & Refund Policy

Last Updated: March 13, 2026

Thank you for shopping at Trust Line Brands. We appreciate the trust you place in us for your lifestyle and tech needs. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by the receipt or proof of purchase.

Note: Certain items in our Electronics and Kitchen categories may have specific seals that must remain unbroken for a return to be accepted.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Exchanges (If Applicable)

We only replace items if they are defective or damaged upon arrival. If you need to exchange a product for the same item, please send us an email at info@trustlinebrands.com with photos of the defect.

4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Returnable Items

Several types of goods are exempt from being returned:

• Downloadable software products.
• Personalized or custom-made items.
• Items on clearance (Final Sale).

6. Damaged Items

If you receive a damaged or broken product, please contact us immediately at +13213572417. We prioritize these cases to ensure a replacement or refund is processed as quickly as possible.

7. Contact Us

If you have any questions on how to return your item to us, contact us:

• Email: info@trustlinebrands.com
• Phone: +13213572417
• Address: USA